The role of Workload Automation (WLA) is expanding as organizations increase use of all forms of automation to become more efficient and competitive. Digital transformation, DevOps, and microservices architectures are increasing the pressure on workload automation systems. Building on EMA’s 2016 “Issues and Priorities in Modern Workload Automation” and 2013 “Workload Automation in an Era of Cloud, Analytics, Enterprise Mobility, DevOps, and Big Data” research, the 2018 study revisits many important questions to monitor trends while exploring this expanding role and the convergence of workload automation with other automation disciplines.

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