Tag Archive: Operations

Outsourced Operations or Not, You Can Reduce Workload Automation Operating Costs with Terma’s AIOps Platform

February 21, 2019 1:18 pm Published by Jim Anderson

When done correctly and for the right reasons, outsourcing IT operations teams can be an effective way to increase productivity and efficiency in a business. By handing over certain tasks and processes to an outside contractor, internal stakeholders are able to focus on more important activities that will help grow the business without sacrificing service levels or quality. Unfortunately, these benefits become more difficult to achieve when outsourcing is combined with workload automation.

How to Align Development and Operations for Workload Optimization – A Playbook For Success

August 23, 2018 1:21 pm Published by Jim Anderson

A couple years ago, a large U.S.-based bank with a complex workload environment decided to outsource their workload development efforts to an offshore service provider, while keeping their workload operations team in-house. Around the same time, the bank introduced a new stream of workload processing into their production environment. When a company adds new workload processes, this can often present a host of challenges for development and operations teams. Needless to say, several challenges ensued.