June 3, 2019 2:27 pm
DevOps is a process approach that addresses optimization and engages all stakeholders involved in the development, delivery, and use of software. To fully realize the benefits of DevOps and optimize mission critical processes, companies need effective cross-functional collaboration in addition to rapid problem identification and resolution. In the world of Workload Automation, this can be challenging to achieve without the right tools and processes in place.
February 21, 2019 1:18 pm
When done correctly and for the right reasons, outsourcing IT operations teams can be an effective way to increase productivity and efficiency in a business. By handing over certain tasks and processes to an outside contractor, internal stakeholders are able to focus on more important activities that will help grow the business without sacrificing service levels or quality. Unfortunately, these benefits become more difficult to achieve when outsourcing is combined with workload automation.
August 23, 2018 1:21 pm
A couple years ago, a large U.S.-based bank with a complex workload environment decided to outsource their workload development efforts to an offshore service provider, while keeping their workload operations team in-house. Around the same time, the bank introduced a new stream of workload processing into their production environment. When a company adds new workload processes, this can often present a host of challenges for development and operations teams. Needless to say, several challenges ensued.