Outsourced Operations or Not, You Can Reduce Workload Automation Operating Costs with Terma’s AIOps Platform
February 21, 2019 1:18 pm
When done correctly and for the right reasons, outsourcing IT operations teams can be an effective way to increase productivity and efficiency in a business. By handing over certain tasks and processes to an outside contractor, internal stakeholders are able to focus on more important activities that will help grow the business without sacrificing service levels or quality. Unfortunately, these benefits become more difficult to achieve when outsourcing is combined with workload automation.