Terma Software’s Workload Service Model Helps Customers Rapidly Achieve Success & Benefits for Workload Management

July 15, 2016 4:19 pm Published by

Boulder, CO, July 12, 2016

Terma’s Workload Service Model process is the most effective way to achieve success in modernizing the management of your workload environment. Whether you are a new customer or a current customer who is being challenged by end user adoption, Terma’s Workload Service Model helps to insure end user satisfaction and success with our workload analytics solution.

Jim Anderson, VP of Terma comments, “The Workload Service Model is based on best practices and over 10 years of deploying and managing customers’ workload environments. Based on this experience and our current offerings, Terma developed a best practice framework and process for achieving the most benefit with our products. We call this process the Workload Service Model.”

workload-service-modelTerma’s Workload Service Model takes a phased and methods-based approach to the implementation of the software and services provided by our solution. Each iteration of the process starts with the end user and the business process that is supported by specific batch workloads. A thorough requirements analysis is conducted based on the role of the user – including application users, application owners, developers, production support, and production operations. Each user’s requirements may be different with respect to the batch processes that support their business responsibilities. Terma strives to thoroughly understand these requirements and we implement them as a service model within our product. The service model is composed of dashboards, reports, and alerts that provide each user with the specific information that they require.

About TERMA SOFTWARE
Over the past decade Terma has developed the industry’s most comprehensive knowledge of workload data and the ability to leverage that understanding to provide measureable business analytics. Terma’s products, TermaUNIFY (formerly JAWS), TermaINSIGHT, and TermaVISION enable companies to optimize their workload processing and realize more value from their automation tools by providing SLA management, forecasting, prediction, business intelligence, reporting, simulation, and modeling. The products ensure that companies can lower their costs and improve the reliability and performance of their mission critical workloads.

 

For more information, please contact Jim Anderson at 303.396.1486 or email jim@termalabs.com

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