TermaANALYTICS Converges with Three Major Trends in Workload Automation

October 10, 2018 3:03 pm Published by

A recent report produced by Enterprise Management Associates (EMA) identifies three major trends in the expansion of workload automation (WLA): 1) the increase of business-aware WLA and the strategic alignment of IT with business goals, 2) the prevalence and increasing importance of big data and analytics, and 3) the significant influence of cloud computing. Further insight into these trends was gathered from EMA’s interviewing of individual performers, managers, directors, and senior executives working at companies with 500 or more employees. To be included in the study, respondents with IT job titles had to be involved in leading the use of or using WLA tools.     

IT Alignment with Business Outcomes

During the past five years, there has been an increase in the business awareness of WLA groups. Eighty-six percent of respondents feel their WLA group can quantify the business impact or cost of a specific job or workflow failing. One of the key ways to understand the impact of IT outcomes on business is through Service Level Management. A majority of respondents want to manage Service Level Agreements (SLAs) within the WLA software and this is an upward trend that EMA expects to continue. Around half of respondents have a self-service portal for business users which are most frequently used for business intelligence processes, file transfers, and DevOps. However, seventeen percent of respondents initially offered a self-service portal and then discontinued it due to lack of use. IT teams need to actively inform business users of the benefits of the self-service portal for its use to be adopted. TermaUNIFY provides a solution to these needs with powerful Service Level Management and a business-oriented dashboard, enabling visibility into workloads that aligns with the way business is managed.

Broader Use of Data and Analytics

Although analytics for WLA has been around for some time (Terma has offered workload analytics software for over a decade), they continue to be improved and applied on a broader scale, to help companies make better decisions with data across departments. Over two-thirds of respondents have a central dashboard that can correlate WLA with workload infrastructure health and performance data. Ninety-six percent of respondents use some form of analytics and the most common applications are for capacity analysis, workload optimization, and SLA monitoring. As developments in Machine Learning capabilities continue to improve, predictive analytics will continue to address major pain points, including capacity planning, issue prioritization, and the complexity of interdependencies. Eighty-eight percent of respondents already believe predictive analytics help make WLA more efficient and aligned with business and this number is expected to increase. Thirty-four percent are using WLA-specific analytics tools and of those respondents, forty-one percent are using Terma Software as a solution.

Impact of Cloud Computing

The impact of cloud computing is continuously evolving and has had significant effects on WLA and IT in general. On-premise environments are still the most common for hosting WLA at fifty-five percent, but private cloud is a close second. Regardless of where the WLA tool is hosted, ninety-six percent of respondents run some workloads in the cloud. Of the respondents who switched WLA software in the past four years, the vast majority migrated from on-premise solutions to cloud or SaaS-based solutions. EMA believes in the next three years private cloud will become the most common environment in which to run WLA software and in the next five years, SaaS will overtake on-premise to become the second most common. The respondents who choose to use a SaaS-based WLA solution are motivated by reliability, scalability, ease of implementation, and ease of updates. By offering both on-premise and SaaS versions of its analytics software, Terma can help companies make this transition smoothly, reducing management costs without sacrificing capabilities.

To learn more how Terma Software can help your company grow with the trends in the workload automation, click here.

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This post was written by Jim Anderson

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